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It takes a whole lot to get me to write a bad review , but store # 1652 of JJ just made that happen. i made a big order , 2 of the sandwiched i asked on a regular plain bread slice (square) and extra avocado on one of them.

i paid a good $42 for this order, well coming back to the work place giving everyone their sandwiches realized all orders where place on JJ bread. my order had 0 avocado and tons of mayo. calling the place i wasn't too upset, but then the lady ask me to dig into and between the turkey *** to find a tiny "spot" of avocado, i digged further and that all there was.So i told this lady "look , there is nothing there" . she claimed i was looking at the wrong one.

i told her "im pretty sure it's the right one, it has MAYO tons of MAYO!" the only #12 w/mayo in this order and nothing but a tiny spot of Avocado. So she said :"well, it's a tea spoon portion" at this point she was aggravated. Are you kidding me??????? am i really having this conversation/ Argument about a spot of avocado????????.

i told her "you know what , i got it, forget it - i'm just never going to buy JJ again" she said OK. and we hang up. i could not believe this, so i called again to speak to a manager, they said they can only transfer me to someone who just got in - waiting so long on the line i realized they don't want to talk to me, so i gave up. this is by far the worst customer service ever!

Not getting it right is ok, we are humans, but being rude about it and on top of that argue on a spot of avocado? this must be some special avocado that cost so much , you pay for double and get a spot. I attached a Pic for you to see how much is a double portion @ JJ (i digged all over in between the *** like the expert advise me) . It's for sure JJ lunches are OUT for ever in our office.

good job! (I just can't believe someone made me dig in my sandwich with tons of mayo on it!)

Reason of review: Poor customer service.

Monetary Loss: $44.

Preferred solution: Full refund.

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Guest

I swear I wouldve went back up there personally to give them two choices...Byhch you dig in int and find it...and weigh it in fromnt of me...cause I wanna see standard portion sizing chart for my sandwich..or I can dig off in your *** for talking to me like im ***...and thank you

Guest

I can't believe you took the time to complain and post a pic....

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