Jimmy Johns Columbus, OhioComplaints and Reviews

Submit ›
2.2 Based on 497 reviews
Compare to others
Respond to your
  • Customers like
    • Zero on customer service 7
    • Bread 6
    • Pleasant delivery people 6
  • Customers don't like
    • Unpleasant worker 14
    • Customer service 13
    • Service 12
More Less

put in a delivery for my first time and I immediately was put on hold than prompted to talk to the driver to give them my oder. The driver calls in route to my house and tells me they are out of range but he still going to make the delivery. The driver was really nice but the order was messed up. I called to get a credit or something and the manager states I would have to bring the sandwichs with the receipt to get another one cuz they did us a... Read more

Was this review helpful? 0 2

i called to order a sub like i have before in the commons which right next door and to the taylor house and i cant get delivery said im 1.72 miles which is nuts how close i am ordering pizza now i was looking forward to eating but hope you have a great day CUS IM STILL IN SHOCK AT THE DENIED RESPONCE TO MY LOCATION AND IF SOMEONE COULD HELP ME UNDERSTAND THIS AS I CAN WALK TO THE STORE IN 15 MINS OR SO GUESS I SHOULD NEXT TIME IM HUNGRY... Read more

Was this review helpful? 0 1

Subs so fast youll freak should change to subs so freash youll come back for more. Got a cucumber in my sandwich anf it was so dry... One thin piece if turjey. Really? Couldnt put two on there?

Add comment

Spent about $10 for a sandwich and chips for my kid and asked for a courtesy cup for a drink of water (I'm taking meds that dry out my mouth). Cashier gave me a HUGE cup. I asked for a smaller cup, there were some on display, and he rudely told me there was just "one size." Then he wouldn't give me the receipt. Low and behold, after grabbing it off the counter, I found out they charged me for the water. Seriously, how cheap can you be? Maybe... Read more

Was this review helpful? 0 1

I was at the JJ on Front St in Columbus Ohio on April 8. Went there for lunch and ordered a #1 with double meat. The sandwich i recieved did not have double meat And i dont believe i recieved a receipt. I went back later that evening and explained what happened and i was told there was nothing that could be done without a receipt. I said i didnt recieve one and he told me they always give out receipts. As i was picking up the new order , i was... Read more

Was this review helpful? 2 4

after 4 years of service from your Cassidy Avenue store in Columbus Ohio I find out that our home is now too far we are less than 5 minutes away I was told corporate made that decision I think that is BS.

Add comment

after 4 years of service to your Cassidy Avenue store in Columbus Ohio I find out that our business is no longer needed we work hard in our neighborhood he drivers safe and to be told it is too far is BS I would appreciate if someone would contact me over this issue my name is Kenny my phone number is 614 732 9197 thank you

Add comment

I always get Jimmy Johns subs. Saturday, my boyfriend and I got a sub on Georgesville rd in Columbus Ohio. Later on about 4am in themorning I started to get sick which landed me in the hospital. Hours later, my boyfriend got sick. I like the subs but I will never get them ever again.

Add comment

I placed an delivery order on-line. The order was for two of the same sandwiches. However, one was suppose to have Dijon mustard add on. I contacted store 2305 to make my complaint. I was told the sandwich would be remade and would be right out. Five to seven minutes later I received, a call from who I believe was the store manager, inquiring about the sandwich. I told him one of the sandwiches did not have the Dijon mustard, he ask if I could... Read more

Was this review helpful? 1 0

Awful service. Claims they deliver in 10 minutes and took 25. Made my sandwich wrong and when I called they wanted me to trade in the old sandwich for the new. What kind of cheap company is this? Never ordering again.

Add comment

Had an experience with Jimmy Johns?

Did not find what you were looking for?
× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Jimmy Johns. However, many companies do monitor reviews on our site.

You are reading about Jimmy Johns.
Filing a new complaint about