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Today you lost a customer. Not because of bad service or bad food, but because when I asked for water, not a bottle, just old plain water, I was told I needed to pay .25 cents. Seriously!!! Wow! Not even Chick Filet would do this and they are at the top. They make so...
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#1072343
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Thank you Jimmy Johns on Roanoke Parkway in KCMO! You guys are truly the best. I misplaced an order and it was delivered to my address. I was upset because my sandwich wasn't quite what I thought I had ordered. Turns out I accidentally pressed the wrong button when...
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4.9
I liked
  • Delivery driver for order number 292636544 was nice
#1072055
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So I order Jimmy Johns online to pick up for my lunch hour, I put the credit card info in and everything. I EVEN CALL THE JIMMY JOHNS TO CONFIRM AND TELL THEM I WILL BE COMING AT 12. I get there and guess what no order, no food, nothing. I speak to a female manager who...
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#1070137
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Jimmy Johns - Not good

Jimmy Johns
#1089091
I usually dont say any thing.but i came through the drive up window.a kid was saying the f word.cause the drive up was filled with cars and he kept saying it it was 9
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Jimmy Johns - Terrible service and bad food

Jimmy Johns
#1086907
Very rude customer service, took forever to say anything and the bread was hard
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Jimmy Johns - First timer

Jimmy Johns
#1084726
Bread dry, when i asked for ketchup i was told they had some next door. Jimmy Hula's. My first and last time. Sorry Jimmy John's you didn't pass the test.
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Jimmy Johns - Not happy

Jimmy Johns
#1081743
1.0
Details
Last year right after i left the parking lot i was hit by someone running from police i ordered about 60 dollars of food that went flying everywhere i have tried to contact them to see if there's anything they could do and i got no reply
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Jimmy John's has excellent sandwiches. I especially love their wheat bread. I have been eating their wheat bread for years. This year in February I was eating their rare roast beef sandwich on wheat. I bit down on something so hard it jarred me for a moment and hurt...
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3.1
I liked
  • Meat is top notch
I didn't like
  • Broken tooth
#1068218
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Jimmy Johns - Staff is offensice
Jimmy John's literally hires the trash of the trash. It's such a shame cause JJ's sandwiches are genuinely better than Subway, but the customer service is so variable. In late June 2017 I went to the location at 600 Packard St. in Ann Arbor. The sandwich maker, a mid...
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#1067926
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I tried to post this on the Feedback section of the Jimmy Johns site. When I hit submit, the page returned a 404 error. Interesting that their customers feedback page doesn't work! My last few orders from this place have all been inaccurate. Not that big of a deal but...
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2.8
#1067380
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I called and placed my order for pick up. I ordered the #9 Italian with extra peppers, and extra vinaigrette. When my husband came home with our ordered, they had given me a turkey sub instead. I called to speak with the manager Tyler, to let them know that they gave...
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1.0
#1065271
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I am currently employed at Jimmy John's in Alliance Ohio and I had recently put in a very formal two weeks notice to my manager Kaylie Galinis. She had informed me that the schedule she had posted in the back of the store was going to be for two weeks, which would...
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Anonymous
Anonymous10

Sounds like you were probably just a *** employee! Companies typically only have to do that when they want to get rid of the employee FAST!

Anonymous
Anonymous

If you quit, they don't have to keep you around. The 2 week grace period is for the business, not the employees. If they have enough to staff to immediately replace you, you d...

1.8
I didn't like
  • Manager
#1064416
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actually so very disappointed would not set foot in that place of business for anything less than $10,000,000. the chicken salad sandwiches my daughter and i purchased were amazing. chicken salad had the consistency of a hot milk shake. the buns were doughy (under...
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Anonymous
Anonymous

Well Jimmy John's doesn't have chicken salad. So, maybe once you figure out where you bought your food from, you can get that all sorted out.

#1063299
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Jimmy Johns - Brown Lettuce on my sandwich
Jimmy Johns - Brown Lettuce on my sandwich
Jimmy Johns - Brown Lettuce on my sandwich
Jimmy Johns - Brown Lettuce on my sandwich
Jimmy Johns - Brown Lettuce on my sandwich
Jimmy Johns - Brown Lettuce on my sandwich
Jimmy Johns - Brown Lettuce on my sandwich
Jimmy Johns - Brown Lettuce on my sandwich
On Sunday, June 18,2017 @ 12:43 p.m. I ordered an Italian Club Unwich @ $6.29 from drive-thru window at the Jimmy Johns located at 1803 East Greenville St. in Anderson, SC. (Danielle, the order taker) When I got home I noticed the lettuce on my sandwich was brown and...
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3.0
I liked
  • Window service was friendly
I didn't like
  • Lack of follow up and total apathy
  • Service
#1062806
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