Jimmy Johns

I ordered 2 sandwiches. Both were made wrong.

My order was $31 before tax and delivery. I was offered a bag of chips or cereal bar as compensation for the whole order being wrong. My sandwich was more lettuce than anything. My husband's sandwich we added pickles, there was 2 pickles on the whole sandwich.

Neither sandwich had mayo or mustard.

My sandwich was supposed to have vinegar and oil. I will definitely not be ordering from the Jimmy John's in O'Fallon MO on Waterbury Rd again!

I have been going to this Jimmy John's for several years now. I was there on 03/10/26.

I placed an online order with our names as requested. There was one name on one sub that you could barely read. This had been an ongoing problem with names being put on the correct sub order.

I have talked with them about this in person and even called on the carryout order when I got home to no avail. I also tried to load the store address on the JJ site and didn't recognise the store address.

Last 2 orders I have requested mayo and mustard packets. Both times they have been forgotten.

Sandwich not cut, hard to pull apart. Ruins my lunch when I do not have the sauce requested. I do not enjoy a dry sandwich. Sorry to message; I never do this.

This store frequently forgets. :(

It's very important that some one email or get back with me asap I have a serious matter that's going on at the Morehead store but it's the manger and general manger that's doing the illegal stuff and starling and lie and lots more if u get in touch with the store manger it won't do no good it's the one doing the problem plz help me

Better and more focus on customer service. Maybe more pre training for employees.More open communication.

Ordered food through your website for delivery. Your store third parties through Uber Eats now.

Missing my drink, my cookie, and my sandwich is completely wrong. I called the store to ask for a refund and was rudely told I need to contact Uber Eats and was hung up on.

I called Uber Eats and got the runaround with no refund. Thanks for stealing my money.

Gave me lettuce when I have an allergy to it and said no lettuce. Waited 40 minutes and called, wondering where delivery was at.

It was still on the counter! Nobody was delivering my order!

Absolute nonsense... should change from 'freaky fast delivery' to 'we deliver on our own time!

Order number 168.

The tomatoes on my sandwich were all green, and I got charged 1.20 for cheese. I didn't know you get charged for cheese; the woman that took my order never said that adding cheese is an upcharge.

Order to number 12 with extra hot peppers. Which is usually like eight peppers on it.

The knucklehead who made the sandwich soaked it in pickled hot pepper juice and packed it with hot peppers. You just kind of assume you get what you ordered through the drive-thru so I took off in about 5 mi down the road I took my first bite of the pickled hot pepper wet bread slurry. I'm just asking for a refund for the cost of the sandwich but Jimmy John's can't even be bothered to get back to me.

So they'll lose my money going forward. I'll find someplace else to eat.

I called to complain about a sandwich order that was soaked with jalapeno pickle juice. I asked for extra peppers and the sandwich was completely covered in peppers and pickle juice.

Which was a rather rude surprise when it's dark out and I'm driving.

I literally had to scrape out hot peppers with my finger so it was at least somewhat edible. I don't know if somebody was trying to do a prank or thought they were funny but I need to be refunded or given a sandwich voucher.