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I drove 12 hours to visit my son, who is a student at the local college. We stopped by Jimmy Johns and paid $30.00 for two sandwiches. When I got home, I realized that the sandwich had mayo slathered all over both pieces of bread, sauce which I did not want and the...
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1.0
I didn't like
  • I could have died if i ate the sandwich and did not check first
  • Fact that they refuse to correct this
  • Paying for food i cannot eat
#1385303
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Jimmy Johns - Bad,,,really really Bad customer service

Left voicemail for everything there
1.0
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Diversity of Products or Services
#1380944
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I received my online order missing one sandwich, one drink, and the other drink half spilled. I called the manager to request a refund for these items. She was extremely rude and told me that I could have a credit for the sandwich and one drink, but that the delivery...
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1.3
#1379996
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Jimmy Johns - Rude employees

Employee pointed finger at guests waiting for food and called them "Dipshits". Then proceed to walk away from the counter swearing. walked outside and sat in a blue Tahoe parked out back..
#1379128
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Jimmy Johns - Waited for ever

It took them 35 mins to bring just a sandwhich my place was less than a mile away. And the guy was very rude.
1.2
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Website
#1378317
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Jimmy Johns - Hair in food

Jimmy Johns - Hair in food
Jimmy Johns - Hair in food
I go to jj's all the time the past mo t hair in my food 2x the first time the manver just said oh an gave me a $10 gift card out week later went back no problem went back a few days after that a long hair on the outside of my food i wanted to barf so i contacted corperate to let them know an no response not even a sorry pics from both times
3.4
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Website
#1377247
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Jimmy Johns - Self serve

I dont like taking my food out without a bag i understand that its self serve but put a sign up telling customer
#1375434
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I have no problem resetting my password, but at lease let me back into MY account!!!!! You blew out all my credit cards, you blew out favorites and now I can't add any new favorites (please get that fixed I.T. team), can't retrieve any history!!!!! What the heck have...
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#1374076
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Jimmy Johns - Never again.

Made the wrong sandwich, so I called. Was hung up on 4 times before I could even say hello. When someone finally talked, they hung up again. Super pissed. I got a slice of roast beef on bread. Not what I ordered at all. And to get hung up on repeatedly afterwards, Is not kool. Get your house in order. Store #2513
#1368369
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Jimmy Johns - Never got refund

Its been more than 3 weeks still no refund on my acct for order i never recvd
2.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1367620
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