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2.0

simple request since I am dieting; vinegar only no oil They told me that it was a corporate decision to not do any special requests. Good luck on your future.

I ordered a sandwich with all the fixins and no oil or mayo, but vinegar only. They discussed it amongst theirselves and told me they are unable to do that. I pressed it politely, asking them why they wouldn't do such a minor request. All you have to do is put a little vinegar in a souflee cup or have a bottle of vinegar handy for when I or any other dieter may come in.

The proceeded to tell me that it was a corporate decision and they are unable to take requests of that nature. With no apology what soever and with a poker face.

Reason of review: Poor customer service.

Monetary Loss: $10.

Preferred solution: Jimmy Johns should do the same thing that all and I mean all sub shops do and that is have a bottle of vinegar separate from the oil.

Location: 11446 Euclid Ave, Cleveland, OH 44106, USA

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