I appreciate the fact that they deliver. I pay extra for that.
Today my order came to $16.40. I was told the driver comes prepared to give change. When my order arrvied , I handed him a $20 expected change back- which I would have more than likley given a tip- The kid took my money and I asked him " Is the change considered a tip"? The guy said "yes" , turned around and left.
I was in front of patients in my reception area, along with other office staff, I did not want to appear annoyed opr make a scene, but I considered this very RUDE and I will not EVER order from them again. YOU ASK IF THE CUSTOMER WANTS THEIR CHANGE BACK. I paid extra for your delivery service.
Tacky and RUDE. Thank you Sandra
Product or Service Mentioned: Jimmy Johns Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $3.
Preferred solution: Full refund.