I placed an online at 2:45 a.m and the delivery service does not close until 4 a.m. I was outside my apartment building (because my phone is currently broken) for over an hour waiting for the delivery driver to show up, but the delivery never came.
It is now 4:25 am and I placed this order an hour and 15 minutes before the store closed, I find it unacceptable at the poor customer service displayed. It has well been over the time for delivery and i am very upset with this company.
I have always had good experiences with jimmy johns, but this by far makes me reconsider ever ordering from here again.
Product or Service Mentioned: Jimmy Johns Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $10.
Preferred solution: Let the company propose a solution.
I didn't like: Order was never delivered.