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2.8

"Oh my *** god" said the young, blond staffer assembling my sandwich after I answered another staffer asking me about which sandwich I had ordered. I forgot to ask for my receipt, so all I knew was "Vito with hot peppers".

The lady passing out sandwiches to customers was saying "Italian", which I later learned is the same thing. When asked three times which sandwich I had ordered, because I was waiting a very long time and several people who had ordered after me already had their sandwiches, I simply said "Vito with hot peppers".

This young woman was perturbed because I didn't know that Vito meant Italian, and they had given my sandwich away several times already. I left feedback on their webpage.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: 3411 S 23rd St, Tacoma, WA 98405, USA

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Guest

I don't think I would be inclined to return to that location. Their subs are yuck anyway.

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