Today my husband went into the Jimmy Johns Norcross off of indian trail liburn Rd in Georgia. When he went in he made it very clear to the lady behind the counter that i was on a diet and i asked him to get me a lettuce wrap but was not sure what i wanted.
From that point few suggestions were made to him and he went with it. He later brings it home to me and when I open up both wraps they are drenched in so much mayo it is disgusting. After two mins of trying to stomach it i couldn't take it any more and proceeded to call the location to let them know that i was not happy. When i talked to the manger (who's name is Daniel Strictling) i explain to him what was going on and his response to me was that "the same amount of mayo is put on every sandwich / wrap"as protocol and that "if i didn't want mayo i should have told my husband to say that".
I then let him know that i didnt necessarily have a issue with the mayo its the fact that it looks and feels like 3 big spoon fulls of mayo was on both the wraps. Daniel then goes on to tell me to "take it as a lesson learned"and still stressed on the fact that my husband didnt know what I wanted (basically he kept a sarcastic tone showing he didn't give a ***). A blind man would even say that these wraps were dressed in so much mayo it looked like exta mayo was requested.
I am on a strict diet trying to maintain my food guide and here it is i couldn't even enjoy my dinner, i mind as well have gotten him to order me a cup of mayo instead! Daniel Strictling has no customer service tact about himself and to be quiet frank he presented himself as a pure *** during our phone convo showing no concern for how i felt.If need be i can been reach my email at email@example.com or phone at 678-643-9930
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