Manufacturer: Jimmy Johns Category: Delivery Services Clear all filters (187 of 187 reviews match)
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I am 4 minutes down the street and after waiting over 30 minutes for a delivery I called to cancel because I'm not paying 10 dollars for a soggy sandwich and got no explanation or apology, and once I went up to get the sandwich myself I got the worst customer service...
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1.0
Product
Jimmy Johns Delivery Service
#1083992
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I ordered a sandwich from the store close to me # 2040.After an hour of waiting I called just to get a bunch of excuses. The driver still took another 30 minutes and I am still waiting, so I guess fake advertising is there new motto. Will not order from them again....
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2.0
Product
Jimmy Johns Delivery Service
I didn't like
  • Service or delivery
#1056224
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So my husband called 3 different locations in san antonio texas, and no one would deliver to us.All three were close by our house abd when we called for delivery all three locations said that they would only deliver 1 mile i was a 1 mile 1/2 and they said they would...
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1.0
Product
Jimmy Johns Delivery Service
#1054865
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Jimmy Johns - Screw Y'all

#1094037
I loved jimmy Johns and ate it non stop. I recently moved to a new apartment and I've made several delivery order to my new apartment. But today, when I'm craving some good ole jimmy Johns the manager tells me they don't deliver to my address? I know right wtf. So yeah apparently I'm outside of range but you can go to an address two blocks away from me. So yeah screw yall. You lost a customer.
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Jimmy Johns - Terrible

#1079426
Ordered a sandwich for parents on the phone to be delivered. Asked them to make sure they would deliver prior to ordering. Called an hour later to find out where and when. They decided they couldn't deliver, asked if they still had our phone number on order they repeated it back. They didn't feel it was important to call us and share they decided not to deliver. Horrible
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Jimmy Johns - No Show Delievery

#1076783
2.0
Details
Ordered food on July 19,2017. Employee told me it would be a little bit before delivery could be made. No problem. Recalled my name and number back to me and was told to call if anything changed. Never called, never delivered food. Great customer service from low income workers strikes again.
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Location

Jimmy Johns - Horrible in Aurora and Montgomery

#1067910
3.0
Details
Called for subs tonight, same place we always do in Aurora. All of a sudden, they don't deliver to us. Call Montgomery, they check my address, take my order, charged my card, 25 minutes later, called me to tell me they don't deliver to my address. But still took my $. Manager said he doesn't k ow what to say. Hhmmm. Sounds like theft. Thanks Jimmy Johns.
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Quality of Food
I just ordered JJ's for the first time ever.My bill came to 10.31. I gave the driver 15.00 and before I knew it he was walking away saying "Thank You". I was so taken back I froze and said nothing. I will NEVER AGAIN order delivery from JJ's. I just ordered JJ's for...
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Product
Jimmy Johns Delivery Service
#1054142
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Placed an online order at 11:35 (have the email confirmation).Coworkers ordered at noon. Their order arrived at 12:15. I called the store and was told that my order was out for delivery. I explained how long I had been waiting and he argued with me! The order finally...
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1.6
Product
Jimmy Johns Delivery Service
I didn't like
  • Delivery or the manager when i called
  • Having my time wasted
#1048403
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I work 13 hr shifts and need food brought to my work so I can EAT. I ordered a #2 at 1:31PM and never got a call stating my order had arrived, so the drive hopped back into his vehicle and left. I had to call you guys BACK and find out what the problem is. The douche...
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Anonymous
susan

You need to call the corporate office (217)-356-9900 and tell them exactly what happened. They are not aware when things like that take place and they do like to be informed ...

offconsumerpissed
off***sumer***ed

Awww! A precious snowflake that has to work 13 hours to try to make up for past mistakes is mad because a minimum-wage delivery driver doesn't cater to his every demand! So sw...

1.3
Product
Jimmy Johns Delivery Service
I liked
  • Not happy
I didn't like
  • Not happy
#1043787
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I am WITHIN a mile of your Jimmy Johns! What is the whole point of you guys delivering if you only deliver to a range that is walking distance?! I wouldn't care if I wasn't at work but I'm unable to leave for lunch to eat so thank you now I have to spend $20+ on...
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Product
Jimmy Johns Delivery Service
#1039503
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After the fact, to make it up to me, they only offered me 50% store credit for my troubles. I wanted my money back! I can't believe that such a large, well respected establishment wouldn't try to appease their customer. This location is a DISASTER and Jimmy Johns...
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1.0
Product
Jimmy Johns Delivery Service
I didn't like
  • Customer service
  • Delivery
  • Ruined my surprise party
#1034405
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I waited 30 minute for 1 sub sandwich and the driver finally calls to verify my address and then states she cannot come to me because I am out of her range. It was now 1:45 into my lunch. I call the manager of the store and she apologizes and says "I had nothing to do...
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1.3
Product
Jimmy Johns Delivery Service
#1030215
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I've tried to order for delivery from two different sides of town and might I add the jimmy johns locations were less than two miles from each locations for delivery and each time was told they didn't deliver. I've called two different ones both times and they all say...
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Product
Jimmy Johns Delivery Service
#1019812
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