Manufacturer: Jimmy Johns Category: Customer Care Clear all filters (95 of 95 reviews match)
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My wife and I have visited this location several times with great courteous service.On previous visits, when paid and even as we left, we were always told THANK YOU and in some cases, PLEASE COME SEE US AGAIN. On this last visit, not a word. We were sitting close to...
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Jimmy Johns Customer Care
#1081610
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Jimmy Johns - Staff is offensice
Jimmy John's literally hires the trash of the trash.It's such a shame cause JJ's sandwiches are genuinely better than Subway, but the customer service is so variable. In late June 2017 I went to the location at 600 Packard St. in Ann Arbor. The sandwich maker, a mid...
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Jimmy Johns Customer Care
#1067926
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So she said she'd go to the gas station across the street and I said that's fine. Well 30 minutes LATER she shows up with a Dr Pepper from jimmy johns with melted ice and forgot to get me a straw. It's ridiculous. Not even an incentive for the trouble. Fast?...
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2.0
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Jimmy Johns Customer Care
#1056802
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Jimmy Johns - Bad Service

#1091718
1.0
Details
Placed an order @1215 still haven't received it now at 137 still no food THE WORST SERVICE ever in Lawrenceville. Canceled orders for all my employees
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Jimmy Johns - Horrible

#1065669
Have me the wrong sub asked for no tomatoes still got it. They didnt wanna give me another sub or my money back. Just the worst i ate it and had the *** like crazy. Will never eat here again. P.S good cookies though..
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Jimmy Johns - Terrible

#1044092
2.5
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the employees were extremely rude, acted like they didn't have ranch, gave me a dirty look, and waited for me to order without asking what i wanted, then didn't give me a receipt plus the girl stared at me.
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Jimmy Johns - She hung up just like the sorrt as mamager at ur Easton locatio

#1042408
1.0
Details
Call back and speak to me live!!!
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Product or Service Quality
"Oh my F-ing god" said the young, blond staffer assembling my sandwich after I answered another staffer asking me about which sandwich I had ordered.I forgot to ask for my receipt, so all I knew was "Vito with hot peppers". The lady passing out sandwiches to customers...
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Anonymous
Anonymous

I don't think I would be inclined to return to that location. Their subs are yuck anyway.

2.7
Product
Jimmy Johns Customer Care
#1050527
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So order a sandwich and a cup of water.Want to charge me 19 cents for a cup?? SAD. Never did before. Employees just said we have to charge for the cup. I almost walked away and should have. So many other choices for my daily lunch in Town Square, St. Paul MN. What...
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2.8
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Jimmy Johns Customer Care
I liked
  • Sandwich good
I didn't like
  • Water price outrageous
#1047928
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I was in your store on Customer Appreciation Day waited in line for about 5 minutes get up to the counter it was supposed to be at 8 / 8 o'clock in the evening she said I'm ending it at 7:55 and I'm not taking any more orders so I immediately called the 800 number and...
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1.0
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Jimmy Johns Customer Care
#1047559
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My son and I went to the Antioch store, I needed 3 sandwiches.1 for me, 1 for my son, and 1 for my wife who is home with brain cancer. I tried to explain my situation to a blond hair female at the front door, she said she had the right to deny service and she then said...
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Anonymous
Anon

Did you try and get the $1 sub? It's only one per person.

Anonymous
Anonymous

Your story is not true. You have left out details as to why they would deny you service.

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Jimmy Johns Customer Care
#1042114
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Called to get it just without and waited long enough that ONE piece of meat was taken off the sandwich and was accused of, "stealing from jimmy johns." They refused to give us a corporate number and when we found it on our own, they didnt do a single thing except...
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Jimmy Johns Customer Care
#1041006
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simple request since I am dieting; vinegar only no oil They told me that it was a corporate decision to not do any special requests. Good luck on your future. I ordered a sandwich with all the fixins and no oil or mayo, but vinegar only. They discussed it amongst...
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1.9
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Jimmy Johns Customer Care
#1036883
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I had lunch there today, this is the Jimmy Johns located at 2014 W University Dr, McKinney, TX 75071. I've been to this location many times. Always pretty fast service and nice staff...until today. There was a very slow plus sized white girl behind the counter who made...
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1.9
Product
Jimmy Johns Customer Care
#1034416
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