Contact Jimmy Johns Customer Service
Jimmy Johns Phone Numbers and Emails
Toll-Free Number:
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(866) 276-6302
Florida:
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(727) 767-070010195 Bay Pines Blvd St. Petersburg, FL 33708
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(904) 642-828811702 Beach Blvd Ste. 101 Jacksonville, FL 32246
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(727) 344-01001410 66th St. St. Petersburg, FL 33710
Jimmy Johns Emails:
How to Contact Jimmy Johns Customer Service?
Most Popular Number:
| Total calls: 1 580 | Issues resolved: 61 | Last call: Mar 8, 2025 |
Jimmy Johns Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Jimmy Johns is 8662766302. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 47% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Jimmy Johns may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Jimmy Johns is 8662766302. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 47% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Jimmy Johns may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Jimmy Johns mainly because of staff, employment and product/ service.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Jimmy Johns is feedback@jimmyjohns.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Jimmy Johns Website:
Jimmy Johns Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (CST):
Monday - Friday: 7:30AM-6:00PM
Saturday: 8:00AM-Noon
Fax:
How Good is Jimmy Johns's Customer Service?
Summary of Jimmy Johns Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jimmy Johns?
Staff Question:
- “Not happy with service”
- “Rude service bad food”
- “Complaint about manager”
Employment Question:
- “W-2”
- “W2”
- “Trying to get my last paycheck”
Product/ Service Question:
- “Complaint”
- “I am sick after eating your food”
- “Customer complaint”
Shipping and Delivery Question:
- “I'm not happy with my order was wrong delivery”
- “Didn't get what I was told I would for spending money which was a great sandwich with one order so I bought a big John and it didn't give it to me snd I bought a bag of chips all on the rewards app but no go and now it's my birthday for a free one”
- “Order was not delivered but money was take”
Payments and Charges Question:
- “Unauthorized usage of account”
- “Fraud”
- “Unauthorized charges”
Request for Information Question:
- “Rewards program question”
- “To get support after an injury at the local store. I was told to file complaint online and then was told it’s up to the owner of the store due to them all being independently owned and operated. I have not gotten a resolution.”
- “Was denied one more sandwich because of laziness at a sandwich shop and given false info about a limit on sandwiches only allowing 4.”
Account Question:
- “Store has 3 employees inside messing around 30 minutes before close with the lights off and door is locked!! They stood there staring at me like i was crazy for wanting to come in!!!”
- “I'm not getting my reward points”
- “Add rewards”
Refund Question:
- “Refund”
- “Complaint and need refund”
- “No refund after no delivery”
Return/ Replace Question:
- “Sandwich not correct”
- “Orders incorrect”
- “Return call”
Cards Question:
- “Gift card issue”
- “Card balance”
- “Credit card issue”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel direct deposit”
- “Wrongfully Terminated”
Website/ Application Question:
- “App issues”
- “App won't recognize my phone number”
- “What is the website to get my W-2”
Other Question:
- “Safety issue”
- “Found something in chips”
- “I became sick from eating a BLT in Albuquerque, NM”
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