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2.2 Based on 433 reviews
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  • Customers like
    • Zero on customer service 7
    • Bread 6
    • Pleasant delivery people 6
  • Customers don't like
    • Unpleasant worker 14
    • Customer service 12
    • Service 11

So I got on Jimmy John's feedback page filled it out completely and what do you know? Error! It goes nowhere! How is this place in business with all the issues? We bought from the Mansfield, TX, Debbie Lane location. My Gargantuan had no mayo, no Italian dressing, no tomato, no cheese My BLT had no tomato and no mayo These things are standard, right? What is a BLT without the T? The Gargantuan with no dressing of any sort and no cheese, no... Read more

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Hello I wanted to let someone at the corporate office know that I've been ordering JJ's online (store #0703) for my work in Barrington a few times, but today I was very disappointed when I made my order (for asap - 12:30 pm), and didn't get my lunch for a full 45 minutes (1:15 pm), and the delivery girl didn't even apologize. I even called the store to see where my order was and that girl was also rude and said "oh it's on its way now, bye."... Read more

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I work downtown Atlanta love Jimmy John's been eating in the restaurant for a while the cashier Marquita Kelley is so awesome always smiling. This why I keep coming back because of the wonderful customers service

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I tried ordering a sandwich twice in one day and did not get it delivered either time. When I called to ask what was going on, the manager rudely got on the phone and told me that she was the only one who could delay orders. Which is very confusing since one of the employees delayed my order since they did not get it here on time the first time. The manager's name is Cassie and she is the reason why I will never eat at Jimmy John's again. I... Read more

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the sandwich i got from Jimmy John's was obviously made right after someone's tuna sandwich, so i got a fishy flavored sandwich that i did not ASK FOR! ugh, and it doesnt take a genius to know that fish of any kind should NEVER be prepared on the same surface as other foods, just like fish should not be fried in the same grease as other food! it's just common sense. this has happened before at Jimmy John's and when i complained on their website... Read more

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the sandwich i got from Jimmy John's was obviously made right after someone's tuna sandwich, so i got a fishy flavored sandwich that i did not ASK FOR! ugh, and it doesnt take a genius to know that fish of any kind should NEVER be prepared on the same surface as other foods, just like fish should not be fried in the same grease as other food! it's just common sense. this has happened before at Jimmy John's and when i complained on their website... Read more

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I live in mountain home arkansas i ordered a sandwhich 9-22 to my home on 1104 mesdowcrest went to order 3 sandwhiches tonight(9-24) and was told i was outside delivery range i live lease than 2miles away from the store iasked to speak to the manager and was told he was the manager i am not happy with their service and appalled at that type of customer service in this area we r sry but u have lost r business as frequent customers i am discusted... Read more

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I live in mountain home arkansas i ordered a sandwhich 9-22 to my home on 1104 mesdowcrest went to order 3 sandwhiches tonight(9-24) and was told i was outside delivery range i live lease than 2miles away from the store iasked to speak to the manager and was told he was the manager i am not happy with their service and appalled at that type of customer service in this area we r sry but u have lost r business as frequent customers Read more

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I live in mountain home arkansas i ordered a sandwhich 9-22 to my home on 1104 mesdowcrest went to order 3 sandwhiches tonight(9-24) and was told i was outside delivery range i live lease than 2miles away from the store iasked to speak to the manager and was told he was the manager i am not happy with their service and appalled at that type of customer service in this area we r sry but u have lost r business as frequent customers Read more

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I called the Jimmy Johns at 12 mile & Orchard Lake Rd in Farmington Hills, Michigan and was told that they do not deliver to us even though we are 1 mile down the street. The manager named Toby was very rude as well as the associate on the phone who could not give me the phone number to the Jimmy Johns that does deliver to us. I finally got a hold of the West Bloomfield location who does deliver to our office building and spoke with a very nice... Read more

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