Jimmy Johns - Jimmy John's on Big Beaver in Troy
The location is 1.3 miles away from where I am having my order delivered too and it has been over and hour, still no food. This is a common thing according to coworkers.
If you are expecting to get food quick don't order it from there. When I called to see where my food was they did not even ask for my name and just said that it was on its way. I honestly do not think that the person knew where the driver was.
This is horrible customer service and I will never be spending my money at that location. They need to hire more people if it takes this long to get 3 minutes down the road.
Reason of review: Poor customer service.
Monetary Loss: $14.
Preferred solution: Full refund.
Location: Troy, Michigan
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Took an exact hour and 20 minutes to get to me