Jimmy Johns Complaints and Reviews

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Jimmy Johns
Main address: 61820 Champaign IL
217-356-9900, 217-359-2956 , http://www.jimmyjohns.com/common/comments.aspx
  • 271+28 mobile complaints
  • $20.6K claimed losses
  • $69 average
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I had a problem with my order yesterday and the manager said someone will call me back and no one called to resolve this matter. Can someone please call me at 719-208-2191 thank you Kelly Add comment


  • 1 day ago
  • Cafes and Restaurants
  • Delivery Refusal
  • 1
  • 1
  • 21

I called the to deliver to my residence and they refused. I explained to them it takes me 4 mins to drive to them, they said they can to due to company polices. I asked them about their guide lines. after they explained to me the limitations where they can deliver, only one neighbor hood can be delivered to of the 20+ with in a 10 miles range. They are limiting their profitability. I cant... Read more

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I cannot believe the additional charges added per item at jimmy johns. I mean pizza is like 3.00. When I did the math I ended up being charged over 6.00 for two sub chips and sodas. I think it's absurd. Add comment


  • Sep 15
  • Food Stores
  • Franklin, Indiana
  • Bad Employees
  • 24

I go to JJ's several times a week and seriously,between 45 -50% of the time the order is wrong. The drive thru people take the fast thing too far. They don't give you a chance to say after "a number 4" that you want that on wheat,without tomatoes. I usually press that issue....but if they need to shout out "$7.81 pull around" or whatever before I can order a drink or chips, I say screw it and... Read more

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  • Sep 11
  • Ex Employees
  • Dallas, Texas
  • Paycheck
  • 57

hi my name is cherlinda howard. my email address is lindahoward759@gmail.com I started working jimmy johns beginning of june and ended the job the end of july . I did not receive my final paycheck at jimmy johns at 6411 hillcrest in dallas tx. I have called in and spoke wiith several managers. they first time the genral manager told me she had my payment as a payment card and that she will get it... Read more

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  • Sep 11
  • Cafes and Restaurants
  • Los Angeles, California
  • Location Delivery
  • 33

Im going to start off by saying that Jimmy Johns is one of my favorite sub shops to order from. Last week i ordered twice from the Fayetteville NC location an had delivered to my place of employment no problems at all excellent like always today i try to call an order now all of sudden they dont deliver here anymore an said they never have first off to call me a liar an second to be ignorant to... Read more

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  • Sep 09
  • Cafes and Restaurants
  • Tarpon Springs, Florida
  • Delivery Issues
  • 2
  • 2
  • 76

I was recently introduce to Jimmy John Sandwiches and fell in love with them but they were to far from my location. In July of this year they opened up a store approximately 3.09 miles from my home. I called and had dinner delivered on 2 occasions with no problems and the delivery person was very nice and polite and ask me to order from them again. Well, I did that tonight and I was told "no" we... Read more

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I had a sub from Jimmy John's in Boston mass it was the worst sub I have ever had and I've had some bad subs . I think Subway is a better sub that's not good there was no meat it was all lettuce and tomato for 675 it was not worth the price stay away Add comment

Please remind all JJ locations to add napkins to the bag for all delivery orders. The Palatine, IL location always fails to do so. Also, this location needs to avoid preparing sandwiches on hard bread! A previous, noon lunch pickup, left me walking out with hard bread sandwiches :( Thank you. Add comment

I called reporting a messed up sandwich and absolutely nothing was done to mitigate the problem. No refund or replacement was offered. Kenji and Nick at the Hurst location would be the main culprits. Add comment

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